Privacy Policy

Privacy Policy for Mystic Meadows

Effective Date: [Month Day, Year]

Mystic Meadows (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect personal information obtained through our website, online tools, SMS communications, and other related services (collectively, the “Services”). By using or accessing our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information and non-personal information from you in the following ways:

  1. Information You Provide Directly:

    • Contact Information: Name, email address, phone number, or other similar identifiers you provide through form submissions (e.g., when requesting information or filling out our wellness questionnaire).

    • Transaction Information: Billing address, shipping address, payment details (where applicable), and information about your purchases.

    • Program-Related Information: Responses to questionnaires, feedback forms, and other program materials you submit to help us tailor our services to your needs.

  2. Information Collected Automatically (Cookies and Other Tracking Technologies):

    • Cookies: We use cookies and similar technologies to collect data about your browsing actions and website usage.

    • Shopping Cart Tracking: Mystic Meadows’s website uses cookies to keep track of items you place in your cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS or other notifications.

    • Usage Data: Information about how you interact with our website and Services (e.g., browser type, operating system, pages visited, time spent on pages).

  3. Information from Third Parties:

    • We may receive information about you from third-party platforms if you choose to link, create, or log in to your Mystic Meadows account through these platforms.

    • We may also collect publicly available information from social media platforms or other publicly accessible sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing and Personalizing Our Services:

    • To deliver the products or services you request, including our wellness programs.

    • To personalize your experience and tailor our recommendations to your needs (e.g., customized wellness plans, stress-relief tips).

  2. Communicating with You:

    • Email and SMS Communications: To send you updates, marketing messages, and information about new or existing programs or offers.

    • Abandoned Cart Notifications: To remind you via email or SMS about items left in your shopping cart.

    • Customer Support: To respond to your inquiries, feedback, or issues.

  3. Analytics and Performance:

    • To analyze how users engage with our website and Services so we can improve functionality and user experience.

    • To monitor website traffic, resolve technical issues, and maintain security.

  4. Legal Compliance:

    • To comply with applicable laws, regulations, and legal processes.

    • To enforce our terms and conditions or protect our rights and the rights of our users.

3. SMS Communications

When you opt in to receive SMS communications from Mystic Meadows, you acknowledge and agree to the following:

  1. Use of Phone Number:

    • We collect and use your phone number solely to send you service-related messages, including appointment reminders, cart reminders, and promotional materials (where applicable and permissible by law).

    • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  2. Opting Out:

    • You can opt out of receiving SMS messages at any time by following the unsubscribe instructions provided in the message or by contacting us directly.

  3. Cart Reminders:

    • We use cookies and other tracking technologies to identify when you have added items to your cart but have not completed your purchase. This triggers an automated SMS notification reminding you of the items left in your cart.

4. Sharing and Disclosure of Information

  1. Service Providers and Partners:

    • We may share your personal information with trusted third-party service providers (e.g., payment processors, email marketing platforms, shipping partners) who assist in operating our Services.

    • All service providers are contractually required to keep personal information confidential and use it only for the purpose of providing services on our behalf.

  2. Legal Requirements:

    • We may disclose your information if required by law, court order, or governmental regulation, or if such disclosure is necessary to protect the rights, property, or safety of Mystic Meadows, our users, or others.

  3. Data Selling or Sharing:

    • We do not sell your personal information to non-affiliated third parties.

    • If our privacy policy or disclosures mention data sharing or selling to non-affiliated third parties for marketing or other purposes, it must explicitly exclude SMS opt-in data and consent; we will not share text messaging originator opt-in data and consent with any third parties.

5. Cookies and Other Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. This includes:

  • Session Cookies: To remember your preferences and login status.

  • Persistent Cookies: To understand site usage and improve content and offerings.

  • Third-Party Cookies: Some third-party cookies may be placed by service providers who perform analytics or advertising services on our behalf.

You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our website.

6. Location Tracking (If Applicable)

If Mystic Meadows uses location-based services (e.g., geolocation tracking via mobile apps or browser permissions), we will:

  1. Collect Location Data: Only if you have granted explicit permission for us to do so.

  2. Use of Location Data: To provide location-specific content, offers, or services.

  3. Opt-Out: You may disable location tracking at any time by adjusting your device or browser settings.

If you do not collect location data, remove this section or clarify that you do not utilize location-based services.

7. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes for which it was collected (outlined in this Privacy Policy) or as required by law. Upon request, we can delete or anonymize your personal data unless we are legally obligated or allowed to maintain certain records.

8. Security Measures

We take reasonable administrative, technical, and physical precautions to protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is 100% secure. We encourage you to take steps to keep your personal information safe, such as choosing strong passwords and logging out of your account after use.

9. Children’s Privacy

Our Services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

Mystic Meadows may update or modify this Privacy Policy from time to time. We will post the revised policy on our website with a new “Effective Date.” Your continued use of the Services after we post an updated Privacy Policy indicates your acceptance of the changes.

11. Your Choices and Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access, Correction, and Deletion: You may request access to the personal information we hold about you, correct inaccuracies, or request deletion.

  • Opt-Out of Marketing: You may opt out of receiving promotional emails or SMS messages by following the unsubscribe instructions in the communication or by contacting us directly.

  • Cookies: You can control or delete cookies through your browser settings.

For any of these requests, please contact us using the information in the “Contact Us” section below.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Mystic Meadows
[Street Address (if required)]
[City, State, ZIP (if required)]
[Phone Number (if desired)]
[Email Address]

By using our website or any of our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.